Privacy Policy

At CertFlash, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course
• Sign up for our newsletter
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Payment information (processed securely through our payment processors)
• Course preferences and learning history
• Communications with our support team

Usage Information

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include:

• Device and browser information
• IP address
• Usage patterns and preferences
• Referring webpage
• Pages visited and features used
• Time spent on pages

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Personalizing your experience
• Sending you administrative information, updates, and marketing communications
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our platform
• Protecting our services and preventing fraud
• Complying with legal obligations

We may share your information in the following situations:

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, and other partners who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or at your direction.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, such as:

• Right to access the personal information we have about you
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to object to or restrict processing of your information
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

We use cookies and similar tracking technologies to collect and store information when you use our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.